The Glens CA website has a two-step verification process to ensure that you are a resident of The Glens. In many cases, residents may simply sign-up to the website with their credentials, but may not realize that there is a prerequisite step to complete before the website can validate you.
You must register your information at this page:
Once you complete the two-step process, you will be validated. The complete list of instructions can be found here:
https://www.glenscommunity.ca/membership