COVID-19 vaccine booking phone line (613-691-5505) for eligible residents

03/10/2021 09:30

The phone line for eligible residents to book COVID-19 vaccine appointments is experiencing a significant call volume at this time.

To confirm that you are eligible for vaccination, please see the COVID-19 Vaccine Eligibility Screening Tool .

COVID-19 Vaccine Eligibility Screening Tool


Only eligible residents should call the COVID-19 vaccine booking phone line (613-691-5505) to make an appointment. Please help us keep phone lines open for those who are eligible to receive a vaccine. Please do not call 3-1-1 or the general Ottawa Public Health phone line, as appointments cannot be booked on these lines.

Only residents who were born in or before 1941, or who are adult recipients of chronic home care, and who live in the following communities are eligible to book an appointment to receive their vaccine through a pop-up clinic. The boundaries of the neighbourhoods, as classified by the Ottawa Neighbourhood Study (ONS), can be viewed on ONS Neighbourhood Maps website. We appreciate that in some situations these boundaries may not align with a perceived boundary in the community; however, in the need of having standard boundaries, we will be following the ONS boundaries.

  • Bayshore-Belltown

  • Carson Groves-Carson Meadows

  • Greenboro East

  • Hawthorne Meadows

  • Hunt Club East – Western Community

  • Hunt Club Park

  • Lowertown

  • Manor Park

  • Overbrook-McArthur

  • Parkwood Hills

  • Sheffield Glen

  • Stewart Farm

  • Vanier North

  • Vanier South

  • Emerald Woods

  • Heatherington

  • Ledbury

  • Heron Gate

Walk-ins will not be accepted, so please call in advance to book your appointment.

Residents 90 and older

Starting Wednesday, March 10, Ottawa residents 90 and older (born in or before 1931) living anywhere in Ottawa will be able to book an appointment for a COVID-19 vaccination. Appointments cannot be booked before this date.

Patient-facing health care workers

Starting Wednesday, March 10, patient-facing health care workers (doctors, dentists, nurse practitioners, midwives, physiotherapists, etc.) in the ‘very high priority’ category will be able to visit OttawaPublicHealth.ca to pre-register for a vaccination appointment. They will get an email with the details of their appointment when it is their time in the vaccination sequencing.

First Nations, Métis and Inuit populations

First Nation, Inuit and Métis community members who are aged 50 and older are currently eligible for vaccination.

Akausivik Inuit Family Health Team is providing vaccinations for Inuit. To book an appointment or for more information, call 613-740-0999.

Ottawa Public Health is partnering with Wabano Centre for Aboriginal Health to provide a COVID-19 vaccination clinic for First Nation, Inuit and Métis community members aged 50 and older at the St-Laurent Complex, located at 525 Côté Street.

For more information, please visit OttawaPublicHealth.ca/IndigenousVaccine.

More community vaccination clinics will open across the city after a provincial booking system is put into place and vaccine supply increases. Eligible residents will also be able to book at these locations at that time. More information on the clinics and how to book will be available next week.

Please visit ottawa.ca for more information on the City’s vaccination distribution plan.



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